Pineta del Park Albatros Village

Useful info

faq

Village opening dates

13 May 2021 - 11 September 2021

Insurance

Voucher COVID-19

Temporary suspension of services

All restaurants, bar and supermarket services are guaranteed. We cannot guarantee the opening of each shop and/or attractions.

For more information, please contact us!


Online Check-in

The brand new Online Check-in service is active! It will allow you to speed up your entry into the structure and start your holiday immediately! To check in online before your arrival, follow the guided procedure at this link. You will receive a Check-in confirmation. Give it to our reception staff with an identity document!

If Online Check-in is not possible, registration will take place at the facility. So valid identity documents are required for each person. Please show your identity card at check-in, and if you're a non-EU citizen then please show your passport. Photos or copies of documents will not be accepted. Documents are required for minors too.

If you are travelling with your pet, please let us know at the time of booking and bring the relevant documents and vaccination certificates with you.


Reception opening hours and check-in and check-out times

The reception is open every day between 08:00 and 22:00.

Check-in from 12:00 for the pitches, or from 16:00 for the mobile homes.

Check-out by 12:00 for pitches, or by 10:00 for mobile homes.

If you plan to check out later, payment will be required the evening before departure. If you arrive outside of the opening hours, the night-watch staff will be there to check you in. You can also arrive in the morning and use the village services, after collecting your entrance PASS from the Welcome Point.


Reception services

You can contact the reception for the following services:

• Check-in and check-out
• Return of identification bracelet
• Car parking pass
• Customer care (including telephone)
• Linen and bathroom set rental
• Baby set rental
• Early check-out or extension of stay
• Reporting technical problems and maintenance
• Map of the village


Rental supplements

At the reception you can rent:

• Additional change of bed linen (€4.00 per person)
• Additional change of bath towels (€4.00 per person)
• Baby set (highchair, cot and bathtub) (€5.00 per day)


Breakfast and half board

In addition to accommodation, we offer a breakfast service or half board service (breakfast and dinner) which is added to the room rate. The prices for adding breakfast or half board upon arrival at the hotel are below. If you book one of these options in advance when booking through the Human Company website, you will benefit from discounted prices. Breakfast will be served at Bar Italia and dinner at Ristorante da Alfredo.

Breakfast:
€7.90 per person per day for adults
€6.90 per person per day for children aged 3-11

Half board (breakfast and dinner):
€34.80 per person per day for adults
€19.80 per person per day for children aged 3-11


Water park opening dates

Pools are open every day from 13/05 to 12/09.

Low season opening hours (13/05 - 21/05):
10: 00 - 18:00

High season opening hours (22/05 - 12/09):
09: 00 - 19:00

*In case of ongoing COVID prescriptions, the pool will close from 13:00 to 14:00 for sanification.

The swimming pool is for the exclusive use of guests.


Entertainment

Entertainment activities run in the village every day from 13 May to 12 September.

Opening hours:
10:00 - 12:00
16:00 - 18:00
20:30 - 23:00

For a detailed programme, please contact the Infopoint, the Miniclub in Piazza Italia, or write a message on our Facebook page.


Quiet hours

The village has quiet hours between 00:00 and 07:00. During these times it is not possible to drive motor vehicles, set up or dismantle tents, or disturb other guests in general.


Pet friendly

Pets are permitted in all Human Company accommodations, up to two pets per mobile home.

If pets are brought to the accommodation, an additional €60.00 payment is required at all accommodations for end-of-stay cleaning. For the pitches, there is no extra fee to bring your pet with you.


Facilities for the disabled

For guests with motor impairments, there are accommodations with easy access, spacious rooms, adapted bathroom for the disabled and an access ramp.

In addition, the water park, reception, restaurants, market and shop have easy access and are spacious.

In the central bathrooms and in those near the Lagoon Restaurant there are adapted bathrooms.


WI-FI

Wi-fi is free and available in Piazza Italia and in the water park area.


Sport facilities and play areas

Inside the village you will find a sports area, playground, mini golf course, adventure park, bicycle and go-kart rental, games room and table tennis tables.


ATMs

There are two ATMs in the village in Piazza Italia, at the entrance of Da Alfredo restaurant.


Laundry

In Piazza Italia there is a self-service laundry room with coin-operated washing machines and dryers.


Separated waste collection

At Park Albatros Village, respect for the environment and surrounding nature is of paramount importance. Help us too by separating your rubbish during your stay. You can find the bins in the collection areas shown on the village map.


Parking

Each accommodation has a parking space nearby. Guests at the Hotel Mulinaccio can park their car in the car park next to the hotel.


Infopoint timetables and activities

The Infopoint is open every day.

Low season opening hours (13/05 - 21/05):
08:00 - 13:00
15:00 - 20:00

High season opening hours (22/05 - 12/09):
08:00 - 22:00

You can contact the Infopoint for the following services:
• Information about the village's surrounding area
• Shuttle Bus tickets
• Safety deposit box rental
• Lost property
• Tour Elba Island
• Activities (Cooking class, bike tour, wine tasting, snorkeling, fishing tourism, horseback riding)
• Car rental info
• Taxi service
• Rental of mini golf sets
• Sale of Jungle Tour tickets
• Entertainment program
• Map of the village
• Customer care (children's nurse, mechanic, doctor etc.)
• Fax and photocopy service
• Post box


Restaurants opening hours

There are several restaurants and bars within the village.

The opening times for low and high season:

Da Alfredo Restaurant
Low season (13/05 - 21/05):
18:30 - 22:30
High season (22/05 - 12/09):
07:30 - 10:00
12:30 - 14:30 (only from 19/6 to 29/8)
18:30 - 22:30

Laguna Bar
Low season (13/05 - 21/05):
10:00 - 18:00
High season (22/05 - 12/09):
09:00 - 19:00
09:00 - 23:00 (only from 08/07 to 05/09)

Laguna Restaurant
High season (08/07 - 05/09):
18:30 - 22:30

Take Away
17:30 - 21:30

White Bar
High season (01/06 - 05/09):
11:00 - 18:00

Bar Italia
Low season (13/05 - 21/05):
07:30 - 23:00
High season (22/05 - 12/09):
07:00 - 24:00

Gelateria Italia:
Low season (13/05 - 21/05):
16:00 - 23:00
High season (22/05 - 12/09):
13:00 - 23:00

Music Bar / Disco
High season (08/07 - 29/08):
09:00 - 19:00
23:00 - 02:00

Candy Store:
High season (08/07 - 05/09):
18:00 - 23:00


Market opening hours

The Market is open 13 May - 12 September.

Low season (13/05 - 21/05):
07:30 - 12:30
16:30 - 19:30
High season (22/05 - 12/09):
07:30 - 13:00
16:30 - 20:00


Shop opening times

The Shop is open from 13 May to 12 September.

Low season (13/05 - 21/05):
10:30 - 13:00
15:00 - 18:30
High season (22/05 - 12/09):
10:30 - 13:00
15:00 - 18:30
21:00 - 23:00 (only from 08/07 to 05/09)


Accommodation cleaning

End-of-stay cleaning is available upon request. The accommodation must be left clean and tidy, otherwise €35.00 will be charged.

If pets stay at the accommodation, an additional end-of-stay cleaning fee of €60.00 is required.


Barbecues

In the village barbecues are only permitted using the gas stoves in the accommodations that provide them. For more information, please check the details of each accommodation.


Info & reservations

+39 0565 701018
parkalbatros@humancompany.com


Help us improve

Your opinion is very important to us. If you had a problem during your stay, please report it to the email address customercare@humancompany.com, we will reply as soon as possible.